Questions and answers
Good to know before you book.
General answers for every service. Each service page has its own questions too. This is general information, not medical advice.
Booking and the studio
How do I book an appointment?
Send an enquiry through the form on this site, or call or text the studio. Tell us which service you are interested in and any dates that suit you, and we will reply to arrange a free consultation or your appointment.
Is the consultation really free?
Yes. The consultation is free and there is no obligation to book afterwards. Geet looks at your skin, talks through what you want and what is realistic, and gives you a quote for your plan.
Where is the studio, and what are the hours?
Lumora is a private home studio in Winnipeg, and the address is shared once your booking is confirmed. We are open daily from 10 am to 7 pm, by appointment only, so there are no walk-ins.
Who will do my appointment?
Geet Sarkaria, every time. Geet is the only artist at the studio, so the person who consults with you is the person who does your work and your follow-up.
Can I bring someone with me?
Please ask when you book. The studio is a small, private space, so we confirm ahead of time whether a friend or family member can join you.
What if I need to reschedule?
Let us know as early as you can, and as much notice as possible helps us offer your time to someone else. The exact terms for changes are confirmed when you book.
Cost and sessions
How much does it cost?
Prices are quoted at your free consultation because they depend on the service, the area and your skin. Once we have seen what you want and what your skin needs, you get a clear quote before anything is booked.
Is a follow-up session included?
Most pigment services are planned with a follow-up session, so we explain how it is quoted and what it covers at your consultation. You will know the full plan before you commit.
When is the follow-up session?
The follow-up session is usually 6 to 8 weeks after the first appointment. By then the skin has healed and the colour has settled, so Geet can see exactly what held and what needs adjusting.
How often will I need a colour refresh?
Permanent makeup fades gradually, so most people refresh their colour every 1 to 3 years. Brows typically last 1 to 3 years and lips 2 to 3 years, depending on your skin, sun exposure and skincare.
How many sessions do scar and stretch mark camouflage need?
Most marks need 2 to 4 sessions, and some need more, spaced 6 to 8 weeks apart. Size, texture and how pale the mark is all affect the plan, and we give you an estimate at the consultation.
Comfort and safety
Does it hurt?
Topical numbing is used, and most people describe the sensation as light scratching or pressure rather than sharp pain. Comfort varies from person to person, and the lips tend to be more sensitive than the brows.
How do you keep things hygienic?
We use single-use sterile needles, and every client gets fresh disposables and fresh barrier film on surfaces.
Do you do patch tests?
Yes. A patch test is always done for camouflage, lash lifts and brow lamination, and offered for brows and lips. A patch test places a small amount of pigment in a discreet spot so we can see how your skin heals and whether the shade is right before the full session.
Who should wait or check with a doctor first?
Please wait, or speak to your doctor first, if you are pregnant or breastfeeding, take blood thinners or isotretinoin, are having chemotherapy, have an active skin condition or infection in the area, or tend to form keloid scars. This is general information, not medical advice, and we will go through your health history at the consultation.
I get cold sores. Can I still have lip blush?
Often yes, but tell us at the consultation. Needle work on the lips can trigger an outbreak, so we may ask you to speak with your doctor about prevention before your appointment.
Healing and results
How long does healing take?
Most people see the surface heal within about a week or two, but the colour takes around six weeks to settle fully. Brows and lips both go through swelling or tenderness, flaking and a pale phase before the final shade shows.
Why does the colour look dark and then light?
Right after your appointment the pigment looks bold because the skin is fresh and swollen. As the surface flakes and a new layer of skin forms over the pigment, it can look pale or patchy for a while, and the colour returns gradually over the following weeks.
How long do results last?
Permanent makeup fades over time and is not permanent in the sense of staying unchanged. Brows typically last 1 to 3 years and lips 2 to 3 years, and results vary with your skin and habits.
Do sun and skincare affect how long it lasts?
Yes. Sun fades pigment, and so can exfoliating acids, retinol and harsh scrubs used on or near the area. Once healed, sunscreen on the brows and a lip product with sun protection help the colour last, including on bright winter days.
Can I work out or swim afterwards?
Skip heavy sweating, pools, hot tubs, saunas and lake swims while the skin is healing, which is usually about a week or two. We give you exact timing at your appointment, since it depends on the service.
When can I wear makeup again?
Keep makeup, including lipstick, off the healing area until the surface has finished flaking, then wait until Geet confirms it is ready. You can wear makeup on the rest of your face sooner, as long as it stays off the healing area.
Something else? Add it to your consultation request and Geet will answer it directly.
Start with a conversation.
A consultation is where Geet looks at your skin, draws the shape or matches the tone, and gives you a clear quote. You decide after that.